Centrica is hiring

Digital Email Developer

Apply for this role redirects to centrica.wd3.myworkdayjobs.com
🛠️ Email development
Remote UK
Closing on 14 Dec 2021

Role Overview

New Energy Platform (NEP) is a new business unit, which will provide low-cost, digital-first, hassle-free energy to consumers and small businesses in the UK. 

Our ambition is to be the largest energy supplier in the UK for residential and small businesses, with a brilliant service that is effortless, reliable, hassle-free and low-cost. We need your help to make this happen… we are recruiting for a number of exciting new positions including an Email Production Manager.

Working as part of the CX, Sales & Marketing team, and together with the wider NEP business, to:

  • Develop and deliver a customer-focused multi-brand Energy business, in order to disrupt the UK market and drive substantial value and customer growth for Centrica
  • Build long term relationships with new and existing Consumer and Business customers, through experiences and interactions that they truly value

More specifically:

  • Design and build compelling email communications supporting the business strategy
  • Develop communications to bring the brand to life for our customers, and deliver the brand and marketing objectives
  • Manage the end-to-end design and build of responsive emails, including creative assets and html build
  • Perform campaign-specific quality assurance testing to validate functional and rendering performance
  • Demonstrate subject matter expertise on NEP’s email templates, email channel best practice, process and principles, and channel capabilities
  • Stay current with best practices, strategies, and industry standards related to email
  • Work with the Brand and Marketing team to ensure that all email communications are on brand
  • Understand the performance of communications and use this data to drive continuous improvement in email design
  • Work with Campaign Developer to design A/B and multivariant tests to increase engagement across marketing channels

The person

  • Substantial experience in a similar role
  • Proficiency in HTML, CSS and Photoshop for responsive email design and creating templates from scratch
  • Excellent knowledge of email best practices, methodologies, techniques, tools and passionate about delivering a high-quality product
  • Understanding of email rendering in different ISPs & basic deliverability best practice principles
  • Strong understanding of how to effectively engage and convert email subscribers through template design
  • Proficiency in owning and optimising email design and build process
  • Experience working with an email push platform, preferably Salesforce Marketing Cloud

Values & behaviours

  • Drives results in a fast-paced changing environment   
  • Thrives within uncertainty, takes decisive action and learns from mistakes 
  • Always strives to do better for our customers  
  • Curious and actively challenges the status quo to deliver better outcomes  
  • Brings energy to what they do and collaborates for the right result  
  • Open mindset, hungry for new challenges to meet business needs and develop professionally 

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap across the technology sector and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

redirects to centrica.wd3.myworkdayjobs.com

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Windsor, UK

10000+ employees

Centrica is a leading energy services and solutions provider founded on a 200-year heritage of serving people. We are the UK’s biggest retailer of zero carbon electricity, serving around 10 million customers across the UK, Ireland and Continental Europe through brands such as British Gas, supported by around 9,000 high...