Email Security Specialist
A trusted vendor that protects many of the fortune 100 and their customers is currently looking for a customer-facing Email Security Practitioner who ideally speaks Spanish.
This is seen as a high impact role, where you will be developing a strong, positive strategic relationship with their Spanish customers. You will be doing this by providing knowledge transfer of the products and functionality, dealing and/or assisting with the escalation of support incidents through resolution, and advising the customer on technical best-practices as their trusted adviser.
What you will be doing:
- Provide your Spanish customers with a technical, hands-on professional who serves as a customer advocate for driving the customer’s business outcomes and fostering a close working relationship.
- Work proactively with the Support, Customer Success, Product and Engineering teams, and Sales to provide maximum ROI for our customers.
- Provide a bridge between the customer’s business requirements and the functionality of the products, leveraging Best Practices in Email Security
What you need to have to be considered for this role:
- Experience for enterprise SaaS or Cloud vendors in a customer-facing role (such as Customer Success, Account Management, Professional Services, Sales Engineering, or strategic customer service)
- Hands-on Strong Technical knowledge and experience with Email (SMTP) and Email Authentication (SPF, DKIM, DMARC) and strong Technical Knowledge of Email Security Gateways
- Experience with cybersecurity processes, tools, and technologies and extensive knowledge of best practices regarding their implementation
- Experience working with SOC organizations in establishing roadmaps to improve their current capabilities, increasing effectiveness of analysis, and developing the functional/operational processes and procedures to support their mission
- Speak Spanish
If you are an email specialist but do not speak Spanish, then please feel free to get in touch as this and many other clients are expanding and require email specialists with differing skillsets.
For more information on this role and any other security roles, please feel free to reach out to Filmon Goitom or apply now to schedule a call.
Please mention you came from emailtribe when applying to this job!
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